Warranty Policy – HL80L Atmospheric Water Generator • 1-Year Warranty: Covers the entire machine (excluding consumables like filters and water pipes). • 3-Year Warranty: Applies to key components, including the compressor, evaporator, condenser, and fans. • Free Spare Parts: Provided within the warranty period for quality-related failures (excluding consumables). Customers cover international shipping costs. • Regular Maintenance Required: To ensure optimal performance, users must follow the maintenance guidelines in the product manual. • Warranty Exclusions: Misuse, collision, improper placement, or failure to follow the user manual are not covered. For smooth and efficient operation, proper maintenance is essential. 1. who are we?
We are based in Zhejiang, China, start from 2020,sell to Southeast Asia(30.00%),Mid East(20.00%),North America(15.00%),Western Europe(10.00%),Oceania(10.00%),Africa(10.00%),South America(5.00%). There are total about 51-100 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
air water generator,atmospheric water generator,water from air machine,water filters,water purifiers
4. why should you buy from us not from other suppliers?
20 years of experience in the design and development of atmospheric water machine, have a good understanding of the market and products. We are able to customize products, provide OEM and ODM services.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese