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Q I’m unsure which model is right for me. What should I do?
A You can consult online via our website or submit your water usage requirements. We will recommend the most suitable model for your needs.
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Q How are shipping and installation costs calculated?
A Costs vary depending on model and location. Please contact us for an accurate quote.
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Q How can I purchase filters or spare parts?
A Original filters and spare parts can be purchased directly from our website to ensure optimal water quality and machine lifespan.
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Q What is the warranty, and which parts are covered?
A We provide a 3-year warranty for key components: compressor, water tank, evaporator, condenser, and fan. This covers any manufacturing defects or faults in these parts under normal use.
